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CHALLENGES IN MONTREAL’S PUBLIC TRANSPORTATION SYSTEM FOR ENGLISH SPEAKERS

Submitted by Suleman Arshad on
A Société de transport de Montréal (STM) bus, number 28-049, is parked at a bus stop in Montreal. The bus stop has a shelter with an advertisement for Fizz, a telecommunications company. A metro sign in the background suggests proximity to a metro station. The surrounding environment includes urban buildings, a restaurant, and pedestrians walking on the sidewalk under an overcast sky.

Canada is officially a bilingual country with English and French as its national languages. However, in practice, the use of both languages in public services varies across provinces. While cities like Ottawa maintain a bilingual public transportation system, ensuring announcements and signs are available in both English and French, Montreal poses a unique challenge for those who do not speak French especially for individuals with disabilities like myself.

The Language Barrier in Montreal’s Public Transportation

As a blind resident of Montreal who primarily speaks English, I face significant challenges navigating the city’s public transportation system. Unlike in Ottawa, where both languages are given equal importance, Montreal’s public transit system heavily favors French. Audio announcements, important travel updates, and signage are often either entirely in French or give minimal attention to English.

For individuals like me, this creates an additional barrier. Accessibility is already a challenge for people with disabilities, and when language becomes another obstacle, it makes independent travel even more difficult. If I cannot understand the announcements, I might miss crucial information about route changes, delays, or emergencies. This is not just an inconvenience it can directly impact safety and mobility.

Why Bilingual Announcements Matter

There are several reasons why bilingual announcements should be a standard practice in Montreal’s public transportation system:

  • National Language Policy: Canada recognizes both English and French as official languages, and ensuring accessibility in both is a matter of inclusivity and respect for national policy.

  • Population Diversity: Montreal has a large number of residents who do not speak French fluently. Newcomers, international students, tourists, and English-speaking Canadians all rely on the public transit system. By making announcements in both languages, we ensure that everyone can travel with ease.

  • Accessibility for Disabled Individuals: People with visual impairments, cognitive disabilities, and other challenges already face barriers in transportation. Adding a language barrier on top of that makes mobility even harder. Bilingual announcements would help ensure that essential information reaches everyone, regardless of their disability or language ability.

Should Other Canadian Cities Follow This Model?

A common argument against implementing bilingual announcements in Montreal is the question of whether other cities like Toronto or Vancouver should then be required to do the same. My opinion is simple: the decision should be based on public demand. If a majority of the population in a city votes for bilingual announcements, then it should be implemented. However, in Montreal, where a significant number of people speak English as their first or second language, adding English announcements is a reasonable step toward inclusivity.

A Recommendation for Change

I believe the relevant authorities should conduct public consultations to determine what residents truly need. Montreal’s public transportation system must acknowledge the challenges faced by English speakers, particularly those with disabilities, and take steps to implement bilingual audio announcements in buses, subways, and train stations. This change would not only align Montreal with Canada’s bilingual identity but also make the city more accessible and welcoming for all.

Inclusivity should be the goal of any public service. By embracing bilingualism in public transportation, Montreal can take a step toward greater accessibility, diversity, and fairness for all its residents.